For emergencies call 911. We teach our children that and it works. Why? Because a 911 call from a Pepperell "433-" telephone exchange goes straight to the local Communications Department at the Police and Fire Station on Main Street in Pepperell. The dispatcher automatically sees the caller's address and can immediately alert local first responders, whether that be Pepperell police, firefighters, ambulance, or another emergency agency.
A similar functionality is now available for cell phone emergency calls, too, thanks to the implementation of GPS, or Global Positioning System, tracking from 911 cell phone calls. As this system is being rolled out during March and April 2007, 911 cell phone calls may go to a regional response center rather than the local Pepperell dispatchers. However, GPS tracking of the caller's specific location will ultimately speed response even if the call needs to be transferred to the local Pepperell dispatcher.
The Communications Department requests your cooperation in using 911 only in the case of emergency. All business calls from all phones should go to 978-433-2424.
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Pepperell's Reverse 9-1-1 system allows Pepperell's emergency services personnel to contact residents all over Town or in a specific area in the event of a police, fire or medical emergency and advise residents and businesses about a potential emergency circumstances.