COVID-19 Update from the Police Department

Although town buildings in Pepperell are currently closed to the public, the police department remains open for emergencies and other police related matters that can’t be handled over the phone or via email.  If you are unsure if you should come to the police station, call us at (978)433-2424.  

If you need our assistance for any reason, please let us know if you are sick with any potential COVID-19 related symptoms (sore throat, cough, fever, respiratory issues), have been diagnosed with COVID-19, been around anyone who has been symptomatic and/or diagnosed with COVID-19 or if you have recently travelled to a country affected by the COVID-19 crisis.

How to temporarily handle some common police department transactions during this time:

General Non-Emergency Contact: The preferred method of non-emergency contact for us will be our business telephone line: (978)433-2424.  

Records Requests: Records requests, as always, can be submitted via phone or email.  More information can be found here:  https://town.pepperell.ma.us/511/Records-Access-Officer-Public-Records-La.  

Firearms Licensing: We will continue to process firearms license applications.  We are temporarily allowing mail-in firearms license processing.  This will be the preferred method of renewing your firearms license while town buildings remain closed to the public.  We ask that you obtain a copy of the renewal application form (which can be found here: https://town.pepperell.ma.us/199/Forms).  You can mail your completed application along with payment to: 

  • Pepperell Police Department
  • Firearms Licensing
  • PO Box 295
  • Pepperell, MA 01463

For firearms license renewals during this time, we will obtain your driver’s license image from the Registry of Motor Vehicles and use it for your firearms license.  If you do not have a driver’s license and need your firearms license renewed during this time, please call us at (978)433-2424.

Due to the amount of personal contact required in fingerprinting, the processing of new (first-time) firearms license applications will likely be delayed while town buildings remain closed to the public.  

Civilian Fingerprinting: Voluntary fingerprinting services are suspended while town buildings remain closed to the public.

Gifts: We truly appreciate the homemade desserts and other treats that people drop off here occasionally.  Unfortunately, to protect our limited staff from accidental exposure, we can’t accept these thoughtful donations during the time that town buildings are closed to the public.

As always, for emergencies DIAL 911.

Please call us with any questions regarding this notice.  

We thank you for your understanding and cooperation during this time.

For general questions regarding COVID-19 please call the state’s hotline by dialing 211.

Message from the Chief

On behalf of the men and women of the Pepperell Police Department, I welcome you to our newly designed website.  Our police department, when fully staffed, is made up of 18 full-time sworn law enforcement personnel, as well as an administrative assistant and a civilian clerk.  Our department works closely with the Pepperell Communications and Fire Departments to help keep all of Pepperell’s residents and visitors safe.

I invite you to research our department mission and goals that are located within this site.  Also, please take some time to view all of the information on this website. Hopefully you will learn about all of the different services we offer as well as ways to make contacting us easier.

Please know that the men and women of this police department are working to keep you safe 24 hours and day, 365 days a year.  We are always looking for ways to help you feel safe and secure in Pepperell and we are constantly seeking new and innovative ways to open the lines of communication with our community.

Thank you for taking the time to visit our website.

Chief Scott

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