Cable Television Advisory Committee

Appointed Committee Members

Member Position Term
Matthew Werner Chair June 30, 2022
Susan McCarthy Member June 30, 2022
Chris Kaczkowski Member June 30, 2022
Richard Potts Member June 30, 2022
VACANT Member ---
VACANT Member ---

The Cable Television Advisory Committee is appointed by the Select Board of Pepperell to provide the residents of the Town of Pepperell a source of mediation and resolution between the subscriber and the cable television provider, currently Charter Communications.

Procedure for submitting comments or complaints

Cable television complaints should first be addressed to Charter Communications.  Be sure to document the date, time, the person you spoke with, and specify that this is a complaint.  If you are not satisfied, forward a copy of your documentation with a statement of your problem and the results to the Cable Television Advisory Committee at Town Hall or

Meeting Schedule

Cable Television Advisory Committee meetings occur on an ad hoc basis dependent on need. 


Cable Television Subscriber Survey Responses
Purpose of Cable Television Advisory Committee
Charter License Agreement 2011
Summary - Why There is Only a Single Cable Service Provider in Pepperell
Details – Why There is Only a Single Cable Service Provider in Pepperell
Ascertainment Report 23-Nov-2020


Local Access Channels 192 and 194 –
Massachusetts Department of Telecommunications and Cable
Federal Communications Commission