The Cable Television Advisory Committee is appointed by the Board of Selectmen of Pepperell to provide the residents of the Town of Pepperell a source of mediation and resolution between the subscriber and the cable television provider, currently Charter Communications.
 
Procedure for submitting comments or complaints
 Cable television complaints should first be addressed to Charter Communications.  Be sure to document the date, time, the person you spoke with, and specify that this is a complaint.  If you are not satisfied, forward a copy of your documentation with a statement of your problem and the results to the Cable Television Advisory Committee at Town Hall or cabcom@town.pepperell.ma.us
 
Meeting Schedule
Cable Television Advisory Committee meetings occur on an ad hoc basis dependent on need. 

Documents
Purpose of Cable Television Advisory Committee
Charter License Agreement 2011
Summary - Why There is Only a Single Cable Service Provider in Pepperell
2011 Outage Report
2010 Outage Report

Links
Local Access Channel 194 - www.pepperellchannel.org
Charter Communications
Massachusetts Cable Television Commission
Federal Communications Commission