Water Division



As of December 2, 2019 the Water Division Office has relocated to:

 47 Nashua Rd.

Pepperell, MA 01463

*NEW* Telephone # as of 12/2/19: (978)433-0359

Please continue to mail payments to Town of Pepperell DPW, P.O. Box 319, Pepperell, MA 01463


New Water Connection Fees Adopted

On August 22, 2019, the Pepperell Board of Public Works adopted new fees for connections to the municipal water system. These fees can be found here. These new connection fees supersede the connection fees as shown in Appendix A of the “Rules and Regulations of the Pepperell DPW – Water Division (effective August 01, 2016)

Notice to Water and Sewer Customers - Effective August 2015

In an effort to more efficiently process payments, we have changed our remit to address for all Water & Sewer payments. Please include your account number on all payments and mail to:

Town of Pepperell - DPW
P.O. Box 319
Pepperell, MA 01463

Payments may still be made in person at Town Hall Monday through Thursday.


In compliance with the Town of Pepperell Water Rules and Regulations (pg. 12/no. 36); Effective May 1st through October 31st, outdoor watering of any kind is restricted to even numbered days of the month for homes with even address and odd numbered days for homes with an odd numbered address.

This MANDATORY ODD/EVEN BAN is strongly encouraged by MassDEP, and should be effective enough so as to make a full mandatory outside water ban unnecessary except under extreme circumstances.  All water customers are strongly encouraged to comply with this odd/even ban to help avoid more extreme measures of water conservation.  Should conditions require, this conservation measure will be upgraded to a full outside water ban as declared by the Board of Public Works.  Violations of the full ban may result in fines at that time. 

Protecting Our Drinking Water

The Pepperell Water Division recently posted Drinking Water Protection Signs in the neighborhoods that abut the town's water supplies. These signs are part of our Consumer Outreach Program to alert residents within or near our Aquifer Protection Districts that our Groundwater is vulnerable to contaminants.

To maintain a safe water supply, we all need to do our part in protecting it. What we do with or on our land directly affects the quality of our drinking water. There are a number of ways in which all of us can help reduce the possibility of contamination of our water supply.