Water Division

10/16/24
The Lead Service Line Inventory (LSLI) has been completed and submitted to the Massachusetts Department of Environmental Protection. If you would like information regarding the “LSLI”, please contact the water department via email at pbrinkman@town.pepperell.ma.us.  A copy of the LSLI is available to view at 47 Nashua Road.

Quarterly Water Bills are issued in February, May, August, & November

  • For all billing related questions please email dpwbilling@town.pepperell.ma.us
  • For water quality questions or concerns please email water@town.pepperell.ma.us
  • As of 3/20/24 water/sewer/stormwater payments will not be accepted at the DPW Office, please pay in person at the Collector's Office at Pepperell Town Hall, 1 Main Street, by Mail, or Online Bill Pay with a credit card or eCheck.


Understanding your Water/Sewer/Stormwater Bill

Please click this link to see our bill explainer


How to check your meter for a water leak:

The DPW is frequently asked about water leaks.  The first step to determine if you have a water leak is quick and can be done in your home.  First find the water meter.  It is usually in the basement near the street.  Then flip up the gray cover to reveal the meter face.  After you have made sure that there is no water running in your house, check the blue snowflake.  If it is spinning, then water is being used and there may be a leak.  Contact your plumber to make repairs.

Water Leak


Protecting Our Drinking Water

The Pepperell Water Division recently posted Drinking Water Protection Signs in the neighborhoods that abut the town's water supplies. These signs are part of our Consumer Outreach Program to alert residents within or near our Aquifer Protection Districts that our Groundwater is vulnerable to contaminants.

To maintain a safe water supply, we all need to do our part in protecting it. What we do with or on our land directly affects the quality of our drinking water. There are a number of ways in which all of us can help reduce the possibility of contamination of our water supply.